Lilypad Spa’s business soars with Appointment software

“I think 24hrAssistant is amazing!”

Kyla Neufeld, owner of Lilypad Spa, does business a little different ever since she attached the online appointment scheduling system to her website.  She reports nearly 98% of her clients book online with 24hrAssistant.  That is quite a jump from using the old pen and paper over the phone technique!

“It has changed the way I do business and has allowed me to work more and answer the phone much less! I love it and wouldn’t ever be without it!”

Kyla says her clients love the system too because they can use it late at night or on days that the spa is not open.  They prefer not to call because some don’t like talking on the phone, while others do not have the time to call and be put on hold.

Just as many other of 24hrAssistant’s clients have said, Kyla also says her favourite feature of the system is the client reminder emails.

“That is the best thing ever, because I don’t have to worry about calling them to remind them and also it helps people remember when to come, so I have less no shows!”

Kyla says 24hrAssistant has made her business look more professional and has made the appointment booking a lot less stressful for her clients as well.

“It has benefited my business by making things simpler for me and for my clients to get an appointment.  It also keeps my records organized and I can check what my income has been, or possibly will be … I love it!”

Kyla is a good friend of everyone here at 24hrAssistant and we are very pleased she is enjoying our system.  Hearing, “I love it!” is what it is all about to us!  Kyla has a wonderful spa and we highly recommend it!

To book an appointment with Kyla at Lilypad Spa, go to www.lilypadspa.ca and click “Book Online.”

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